Terms of service
Effective September 5, 2026. This is an English translation of the Korean terms; where they differ, the Korean text governs.
These terms apply when a customer company (“you”) uses the custom ERP subscription service “BeaverERP” (the “service”) provided by Dodannylab (“we”). If a separate contract is signed, the contract comes first.
1. The service
- We build an ERP fitted to your work, run it on a server kept separately for you, and change and add features according to requests made in the chat inside the ERP or in a Slack channel.
- Server, database, backups, security patches and outage response are part of the service.
- The scope and order of requests are agreed with you in the chat or Slack. Integrations with other systems, scheduled work, connections to your own systems and custom development belong to the Beaver PLUS plan; their scope and fee are agreed between us and written into the contract.
2. Fees and payment
- The fee follows the plan — Beaver plan ₩500,000 (about $360) a month, Beaver PLUS plan from ₩1,000,000 (about $720) a month. Charges are made in Korean won and your bank converts them. The Beaver PLUS fee is set by the agreed scope and written into the contract. Taxes are not included where they apply.
- New contracts start with the Beaver plan. Beaver PLUS is requested by you, agreed between us in scope and fee, and applies from the next billing date after agreement. The same applies when moving down.
- The first month of development is not billed (Beaver plan). After that, the registered card is charged automatically every month on the same date you started. In a month without that date (the 31st, for example) the charge is on the last day of the month.
- On request, payment can be made by bank transfer against an invoice instead of a card. In that case payment is due within 7 days of the invoice date.
- If a charge fails we retry once a day, up to three times. If it still fails we let you know and sort it out together. Two consecutive unpaid months may lead to the service being paused.
- Fee changes are announced at least two months in advance and never apply to a month already in progress.
3. Cancellation
- You can cancel at any time through “Cancel subscription” in the customer portal, in the chat, or by email. There is no penalty. After cancelling you can use the service to the end of the month you paid for, and you can restart at any time before then.
- Tell us before the next billing date and the service ends with that month.
- Cancelling within the first month means nothing is billed.
- The service period is one month, from the day of payment to the day before the next billing date, continued by the charge on the same date each month. For example, pay on October 15 and the service runs through November 14, with the next charge on November 15.
- Refunds: if you make no requests in the first 7 days after payment, that month’s fee is refunded in full. Otherwise, fees for months already paid are not refunded. Days the service is down through our fault are refunded pro rata. Refunds go back to the card you paid with, within 3 business days of the request.
- If we stop providing the service, we give at least three months’ notice and return your data first.
4. Data
- Business data entered into the service is yours. We access it only to run the service.
- Within 30 days of cancellation we return your data as tables (CSV) and a database dump. After that the server and backups are deleted.
- Backups run daily; if data is lost through our fault, we restore to the last backup.
5. Rights to what is built
- The rights to the software built for the service (screens, code, design) belong to us. You have the right to use it for the duration of your subscription.
- Your data and business rules are yours, and we do not use them for other customers.
- If you want to keep using the software after cancelling, the scope and price are agreed separately.
6. Liability
- We run the service in good faith but do not guarantee it will never fail. If it does, we let you know in the chat and Slack and restore it.
- If you suffer loss through our fault, our liability is limited to the fee for the month in which the loss occurred. Loss caused intentionally by us is excluded from this limit.
- You do not enter data that breaks the law into the service, and you do not hand your account to anyone else.
7. Other
- These terms are governed by the law of the Republic of Korea. If a dispute arises we talk first; if that fails, the court with jurisdiction over Dodannylab’s registered address decides.
- Changes to these terms are posted in the portal and on this page at least one month in advance.
Questions go through “Contact” on the website or the customer portal.